The Stephen Ridley Promise...
Stephen has a vision for you: to master the piano in a fraction of the time it takes with the traditional system. He has designed exercises that are fun, effective, and rewarding. You will feel the joy of playing the piano and the satisfaction of achieving your goals. You will unleash your musical potential and become the pianist you always dreamed of by completing the Piano Masterclass.
Why leave your musical education incomplete?
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Complete the Piano Masterclass, up to 100%, if you still want a refund, we will grant it at any time.
Success Guarantee
Your enrollment is a commitment. Refunds are conditional.1-Year Success Guarantee
If, after completing 100% of the program, including the final video, you see no measurable progress, you may request a refund within 12 months of original purchase.
To qualify, you must:
1.Complete the full course, including all levels and exercises.
2.Submit the final video as instructed in Level 10 â âGet Certified.â
3.Cooperate with the Instructor during the review process, allowing the Instructor to assess progress and provide any necessary feedback or additional guidance.
If, after completing these steps, the student still feels that the course has not helped them improve as a pianist, they may request a refund by submitting a written explanation detailing:
â˘â â Why the course did not meet their expectations, and
â˘â â In what ways the program did not help them become a better pianist.
Refunds beyond 12 months are not permitted under any circumstances.
IMPORTANT: Life events (e.g. illness, job changes, relocation, loss of a person) do not necessarily qualify for refunds. By enrolling, you accept this and waive any refunds.
If your purchase was made through a financing company, such as but not limited to Affirm, Afterpay, or others, your refund eligibility is determined by the terms and conditions set forth by the financing provider at the time you agreed to their payment plan. Therefore, their policies supersede Ridley Academyâs internal refund policy when financing is used. For any questions or clarifications, please contact [email protected]
To process your refund, we kindly ask you to follow our Refund Policy on our Terms Page.
Thank you for choosing us!
